Accessibility Statement

Introduction

At LCA, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

LCA takes the following measures to ensure the accessibility of www.thisisLCA.com:

  • Assign clear accessibility targets and responsibilities.
  • Incorporate accessibility into our design and development processes.
  • Regularly test our website for accessibility issues and address them promptly.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. londoncommunicationsagency.co.uk is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of www.thisisLCA.com. Please let us know if you encounter accessibility barriers at hello@thisisLCA.com

Compatibility with browsers and assistive technology

www.thisisLCA.com is designed to be compatible with the following assistive technologies:

  • Google Chrome with JAWS on Windows
  • Mozilla Firefox with NVDA on Windows
  • Safari with VoiceOver on macOS and iOS

www.thisisLCA.com is not compatible with:

  • Browsers older than 3 years
  • Mobile operating systems older than 5 years

Technical specifications

Accessibility of www.thisisLCA.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of www.thisisLCA.com, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Uploaded images: Some images may not have text alternatives, making them inaccessible. We are working to ensure all images have meaningful text alternatives. Please contact us if you encounter an issue.

Formal complaints

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days. If you are not satisfied with our response, you can escalate your complaint to the relevant authority within your jurisdiction.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are dissatisfied with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS) directly.

Preparation of this accessibility statement

This statement was last reviewed on 2nd November 2024

We are dedicated to making www.thisisLCA.com accessible to everyone and will continue to review and improve our accessibility practices. Thank you for your patience and understanding as we work towards full compliance with accessibility standards.